1. 購票地點

所有票券除套票及團體票外，可在兩廳院售票端點、網站、7-11、全家、萊爾福、影展前台購買。套票僅限兩廳院售票端點、兩廳院網站購買。團體票請洽 (02) 2341-3491。

 

2. 購票方式

(1)   兩廳院網站（限信用卡）

(2)  兩廳院售票點（現金、信用卡）

(3)  超商（限現金）：萊爾福、7-11、全家

 

3. 兩廳院購票、取票方式

(1)   請先加入會員。

(2)  取票方式：售票點取票（不含手續費）、國內郵寄（另收 50 元郵資）、超商取票（每張票券另收8元取票手續費）。

(3)  訂購完成即可取票，敬請提早領取。

 

4. 退票方式

退票方式：退、換票事宜請於演出 10 天前至兩廳院端點辦理，並須酌收票價 10％ 手續費，逾期恕不受理。

 

5. 注意事項

(1)   所有場次皆自由入座，座位有限，劃完為止。

(2)  購買套票時需當次選劃 8 張票券場次，無法另期選劃，僅限兩廳院售票端點、兩廳院網站購買。

(3)  超商購票一次僅能刷出 8 張票券，若取票數量超過8張，請分兩次以上點選。

(4)  身障敬老票：年滿 65 歲以上長者、身心障礙人士與一名必要陪同者，入場需出示相關證件。

(5)  鄰里優待票：僅限水源里，富水里，文盛里，林興里，河堤里，頂東里，網溪里，板溪里，螢雪里，螢圃里，龍泉里，古風里，古莊里里民，入場需出示身份證件。

(6)  主場地客家文化中心三樓放映室、客家音樂戲劇中心二樓劇場場內皆不開放飲食，敬請留意。

(7)  主辦單位保有更動節目之權利，最新消息請見官網與粉絲專頁公佈。 售票系統之服務專線：(02) 33939888。

電子郵件：customerservice@mail.npac-ntch.org

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1. Where To Buy

All tickets (except package tickets & group tickets) may be purchased at the festival site or at NTCH Ticketing Outlets, 7-11 ibon kiosks, FamiPort or Hi-Life convenience stores, or online through the NTCH Web site. Package Tickets can only be purchased through NTCH Ticketing Outlets or online through the NTCH Website.

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2. Paying for Tickets

1. NTCH Ticketing Website: Credit Card only

2. NTCH Ticketing Booths: Cash and Credit Card

3. 7-11 iBon kiosks, Famiport and other convenience stores: Cash only

 

3. Purchasing tickets online

For information about purchasing tickets online, visit the NTCH Website at artsticket.com.tw

 

4. Refunds and Exchanges

To obtain a refund or exchange a ticket, please go to the ticketing agent booths at the National Concert Hall and Theater at least 10 days before the scheduled event. A 10% processing fee will be deducted. No refunds and exchanges are allowed once the event has taken place.

 

5. Please Note

1. All seating is first come, first served for all screenings and events. Entry to screenings will not be permitted 20 minutes after the film has elapsed.

2. Package ticket are only available at NTCH Outlets and website. For package tickets, you must choose all 10 movies that you want to see at the time of purchase.

3. Ticket purchases at convenience stores are limited to 8 tickets per transaction. If you wish to purchase more than 8 tickets at a convenience store, then you must purchase in separate transactions.

4. For senior citizens and the disabled who purchased discounted tickets, relevant ID must be presented at the door.

5. District Resident Discount is available for Shuiyuan Villagers, Fushui Village,  Wensheng Village, Linxing Village, Heti Village, Dingdong Village, Wangxi Village, Banxi Village, Yingxue Village, Yingpu Village, Longquan Village, Gufeng Village, Guzhuang Village residents, relevant ID must be presented at the door.

6. Food and drink are not allowed in the Hakka Cultural Center 3rd Floor Screening Rooms and the Hakka Music and Drama Center’s 2nd Floor Theater.

7. The festival organizers reserve the right to make changes to the program at anytime. Any changes or updates will be posted on the Festival’s official website.

 

6. For assistance with NTCH ticket services

Please call (02) 3393-9888 or email : customerservice@mail.npac-ntch.org

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